Monday 2014-03-03 afternoon by chat.<\/p>\n
<\/p>\n
Thank you for your patience! Your AT&T Representative will be with you shortly.<\/p>\n
Welcome! You are now chatting with ‘Tanika McCrary’<\/p>\n
Johannes Ernst:\u00a0Attempted to call three times, got disconnected during hold every time, so now I’m trying chat. I hope that works better.<\/p>\n
Tanika McCrary:\u00a0Hello Johannes!<\/p>\n
Tanika McCrary:\u00a0I see that you are looking to upgrade a device – No worries we can go through the process of getting this done together tongith<\/p>\n
Johannes Ernst:\u00a0I’d like to get a new contract for my 408-306 line, which is out of contract. I’d like an LG Expression for it, but cannot see how I can order this through the web interface. Can you get that form me? Thanks.<\/p>\n
Tanika McCrary:\u00a0We can definitely look into it!<\/p>\n
Tanika McCrary:\u00a0I like that phone, it’s very handy<\/p>\n
Johannes Ernst:\u00a0you still there?<\/p>\n
Tanika McCrary:\u00a0I am, looking into this phone you want<\/p>\n
Tanika McCrary:\u00a0Which line is it for?<\/p>\n
Johannes Ernst:\u00a0I already stated that above.<\/p>\n
Tanika McCrary:\u00a0Thank you.<\/p>\n
Tanika McCrary:<\/p>\n
Tanika McCrary:\u00a0Okay, so you want the LG Expression for the line 408306<\/p>\n
Tanika McCrary:\u00a0Correct?<\/p>\n
Johannes Ernst:\u00a0I already said that.<\/p>\n
Tanika McCrary:\u00a0Making sure.<\/p>\n
Tanika McCrary:\u00a0For this line, is the last four digits 0293?<\/p>\n
Johannes Ernst:\u00a0yes<\/p>\n
Tanika McCrary:\u00a0Great!<\/p>\n
Tanika McCrary:\u00a0You want the 2 year contract yea?<\/p>\n
Johannes Ernst:\u00a0The shortest available that gives me the phone for free.<\/p>\n
Tanika McCrary:\u00a0ok<\/p>\n
Tanika McCrary:\u00a0You have 30 days from when you get the phone to enroll in mobile insurance if you don’t already ahve it<\/p>\n
Johannes Ernst:\u00a0no interest<\/p>\n
Tanika McCrary:\u00a0Okay<\/p>\n
Tanika McCrary:\u00a0Okay, can I have your email address? This is to send the tracking information to you<\/p>\n
Johannes Ernst:\u00a0Johannes.Ernst@mac.com I believe you already have it.<\/p>\n
Tanika McCrary:\u00a0And is your shipping address 668 Starbush Dr Sunnyvale, CA, 94086<\/p>\n
Tanika McCrary:\u00a0We do have it, we have to make sure it is correct though<\/p>\n
Johannes Ernst:\u00a0yes<\/p>\n
Tanika McCrary:\u00a0great<\/p>\n
Tanika McCrary:\u00a0Okay, so the only thing you are paying today, is the taxes of $14.95 – I waived the shipping fee<\/p>\n
Johannes Ernst:\u00a0ok<\/p>\n
Tanika McCrary:\u00a0I need a bank or credit\/debit card to continue the payment<\/p>\n
Johannes Ernst:\u00a0you can’t take the one already on the account?<\/p>\n
Tanika McCrary:\u00a0It’s not on the ordering system.<\/p>\n
Tanika McCrary:\u00a0I would need the information all over again.<\/p>\n
Johannes Ernst:\u00a0Visa 4147 0985 8270 5612 exp 03\/16, # 687<\/p>\n
Tanika McCrary:\u00a0Thank you<\/p>\n
Johannes Ernst:\u00a0So are we done? When will it show up on my doorstep?<\/p>\n
Tanika McCrary:\u00a0Your Cart Number: CMW1KGP001JHC9U<\/p>\n
Tanika McCrary:\u00a0It should be there in 3-5 business days<\/p>\n
Tanika McCrary:\u00a0You also, will be getting an email to accept the terms & conditions<\/p>\n
Johannes Ernst:\u00a0I take this break as we are done. I’m looking forward to receiving the package. If there are any further issues, you have my e- mail address. Have a nice day.<\/p>\n","protected":false},"excerpt":{"rendered":"
Monday 2014-03-03 afternoon by chat. Thank you for your patience! Your AT&T Representative will be with you shortly. Welcome! You are now chatting with ‘Tanika McCrary’ Johannes Ernst:\u00a0Attempted to call three times, got disconnected during hold every time, so now I’m trying chat. I hope that works better. Tanika McCrary:\u00a0Hello Johannes! Tanika McCrary:\u00a0I see […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=\/wp\/v2\/posts\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7"}],"version-history":[{"count":1,"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=\/wp\/v2\/posts\/7\/revisions"}],"predecessor-version":[{"id":8,"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=\/wp\/v2\/posts\/7\/revisions\/8"}],"wp:attachment":[{"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jernst.aviatis.com\/diary\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}